by Jay Joyce, President/Chief Digital Officer - Oct 01, 2019Failing at customer experiences on your website and your digital channels is a loud indicator that your company and brand can’t deliver on promises, guarantees, service and customer satisfaction. But that doesn’t have to be the case if you really care about your customers and the products and services you sell. We’ll show you the big failures.
by Jay Joyce, President/Chief Digital Officer - Aug 07, 2019Mobile customer user demand is rising faster than most companies can build web software applications to satisfy the hunger for more data access, better mobile user experiences and increased choices for online functionality. But what are the top 3 customer touchpoints that a business should be addressing today?
Top Needs for Exceptional Front End Web Development
by Jay Joyce, President/Chief Digital Officer - Aug 01, 2019Our front end web development team raises the roof (the roof is almost on fire!) with high level capabilities in HTML5, CSS3, WebGL and the know-how to build website front ends across any surface and any device. They are true rock stars.
by Jay Joyce, President/Chief Digital Officer - Jul 24, 2019Our agency SEO optimization program has a secret sauce with pieces that are not traditional, but are certainly successful. So pull up a comfy chair and grab your JAWS movie references to enjoy this post as you learn more about our secret sauce.
Digital Marketing as the Enabler for Business Growth
by Jay Joyce, President/Chief Digital Officer - Jul 18, 2019Technology is the power source for digital marketing strategies that guide your prospects and customers on their journey toward purchases. And your digital marketing team is in charge of every touchpoint that creates a desirable customer experience to enable business growth at your company. Collaborating with your sales team creates a new “team revenue” sales model.
by Jay Joyce, President/Chief Digital Officer - Jul 08, 2019Our journey to the Agile Agency model was a natural progression from the Scrum project management framework because it gave our teams more decision-making capabilities in a rapid development internal culture where we trust and value every team member’s contributions.
by Jay Joyce, President/Chief Digital Officer - Jun 30, 2019Designing a new website that is directed by a powerful online customer experience will catapult users into a more dynamic journey with your company. And when you integrate the new customer experience with your website, you’ll want to implement it through your entire company.
by Jay Joyce, President/Chief Digital Officer - Jun 17, 2019A major competitive dividing line exists between people and small companies that provide web vendor services and successful companies and teams that provide experienced web partner relationships.
Move From Digital Marketing to Enterprise Marketing
by Jay Joyce, President/Chief Digital Officer - Jun 09, 2019If you are not seeing results from your digital marketing team or agency, tell them about enterprise marketing and how building targeted pipelines in collaboration with your sales team can exponentially increase sales conversions.
by Jay Joyce, President/Chief Digital Officer - May 30, 2019There are hundreds of web design tips on the web, but we have used our 25+ years of experience to assemble the most practical, and what we consider to be, the greatest web design tips of all time.