First off, what is the difference between mind and machine and why does it matter? It's a valid question and one that we are hearing more and more as we talk with companies about digital transformation. Quite simply, the word "mind" in this application is everything manual that an individual does to produce a service or product on behalf of your company. And "machine" in this application is the computer or a digital derivative.
Modern companies are integrating more machines into their service and product creation process to free up human resources to be used in other phases of production or roles inside the company.
This all makes sense when you really sit down and examine the costs that you are investing in people to produce your product or service vs. incorporating more of a digital or computer approach to do the same.
"But that scares the heck out of me because I don't know what this means in terms of cost and implementation!" says just about every company and business owner.
Every business owner and CEO wants to improve the quality of their products and services offered to their customers. And bringing more customer value into the equation helps sales, customer retention and the bottom line.
So diving 100% into a full-scale digital transformation is not the approach that every single business needs. So let's examine a couple of transformation tools that could help your business integrate a more digital machine approach while freeing up your human resources.
All of these transformation tools help move the processes from your employee's minds to a machine. When we work with a client on this type of transformation, we always keep in mind that balance is the key driver to improving production volume and empowering team members with new knowledge and opportunity.
And the biggest winner of this type of transformation? The customer.
We can help you with all of these special types of digital transformation, and transformation at the company core as well. Digital transformation should not be perceived as a threat to employees or to the company. Use these special business processes to introduce efficiency and to allow your team members to use their physical resources at other tasks. Plus your customers will love it.