by Jay Joyce, President/Chief Digital Officer - Mar 05, 2019All companies, regardless of their size, should be an enterprise-level category leader and marketer. And until every company adopts an enterprise way of thinking about customer experiences, your competition will be stealing your customers.
by Jay Joyce, President/Chief Digital Officer - Feb 24, 2019What if there were new tools that could help your business reinvent how you produce your widgets and get them to your customers faster and less expensive? And this made you more money and kept your customers happy. Would you then consider adopting these tools?
Business Transformation Trends to Prepare for 2020
by Jay Joyce, President/Chief Digital Officer - Jan 14, 2019You’re going to be banged over the head with the terms ‘digital transformation’ and ‘business transformation’ in 2019 in prep for 2020. This post points out a few items that you should be monitoring as you prepare for your business transformation.
by Jay Joyce, President/Chief Digital Officer - Jan 03, 2019Fighting the battles to keep customers as customers is faster and more furious with the rapid deployment of new technologies and customer expectations. We’ll share how customers are leading businesses toward more successful outcomes.
Top 5 Digital Transformation Problems at the North Pole
by Jay Joyce, President/Chief Digital Officer - Dec 11, 2018The North Pole is an organization looking to improve processes, outcomes and team member performance. A good digital transformation program will lead Santa to new economic value for his customers, team members and fans.